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Care Information

Remove your garment from the packaging and place on a broad shoulder or wooden hanger (not wire) as soon as possible. This will ensure that the texture remains thick and fluffy.  Your garment would have been tightly packed on its journey to you - run your fingers lightly through the hairs or lightly blow dry on cool air to put them back in one smooth direction. It can take up to a few days of hanging before the fur fibres resume their natural texture and shape. Please do not wonder if your fur looses a couple of hairs in the first few days. It is normal due to the fresh production.

If you get caught in a light rain or snow, simply shake out the fur and remove as much water as possible. Hang it to dry in a well-ventilated room. Do not use a hair dryer on high heat on the fur. After it is dry, shake again to fluff the fur and brush out gently with an animal brush.

If your coat gets completely soaked with water, you should take it to a professional fur cleaner immediately.

Your coat should be cleaned every year by a professional fur cleaner & not a dry cleaner. Even if you don't wear it often, animal fur gathers dust, oils, and odours. Professional cleaning will add lustre and shine to the fur and keep it from becoming matted.

Natural fur shows imperfections such as irregularities in colour and appearance, which must be thought of as features rather than defects. Fur reacts to moisture and sudden changes in temperature. Keep your garment away from direct heat sources, water, and do not leave it exposed to the sunlight. Leave the cleaning of your fur garment only to a professional cleaner that specialises in fur maintenance.

If any hairs are caught onto your garment these can be removed gently with a lint remover roll or simply picked off by hand. Do not be alarmed if fur fibres transfer to your clothing, this is a natural result of the way fur is produced.
Contrary to popular belief, pilling on cashmere is not a sign of poor quality or a design fault. The pilling is a natural characteristic of the long fibres and will increase if the product is not handled with appropriate care and maintenance. Some pilling can be removed using a cashmere comb or electric de-pillar. Avoid de-pilling cashmere pieces too often as this may result in holes. We recommend storing your knitwear securely, away from moths or insects that can potentially make holes in your knits. To minimise this risk, try to use mothballs, or sealed storage.

Avoid spraying any direct cosmetics on to your fur, as the chemicals will stiffen the fur hairs. If your fur is exposed to the rain, allow it to fully dry naturally before storing.